First Impressions

By : mnwAdmin |October 28, 2015 |Blog |0 Comment

You only get one chance to make a first impression with prospective clients. What if that first impression is over the phone? How can you make sure you capture their attention and have the opportunity to make a second impression?

It is important to get your prospects talking about themselves. Be sure you are asking probing questions and more importantly you also need to be listening. People can tell if you are just asking questions to ask questions or if you genuinely care about them. If you are genuine and not forceful you are more likely to connect with someone. After you make that true connection the sale is the easy part.

The moral of the story is to take time to learn about people, listen to what they have to say, and B.O.N.D with them. Once you have Built on a common interest, Occupation was explored, and Needs were found, you are able to Develop the opportunities that can be a win-win situation. This may not be all completed in one call but the follow up that you do as a business owner will allow you the opportunity to complete this process and grow.


Sherry Sonnenberg

Director of Sales & Marketing at Next Level Suite

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